We work exclusively B2B with travel agencies and tour operators in Latin America, including boutique and premium advisors. We do not sell direct to travelers—our role is to support you with product, operations, and on-the-ground execution.

CINQ operates France and Switzerland only. That focus is intentional: fewer countries, deeper destination knowledge, and better operational control—especially for rail, alpine logistics, and high-season availability.

End-to-end ground services in France and Switzerland, including: tailor-made itineraries, hotel sourcing and confirmations, transportation (rail and private), guides, experiences, ski logistics, and on-trip support. If it happens on the ground, we can typically run it

For most requests, we deliver a first draft within 24–48 hours, depending on complexity, season, and how complete the brief is. If timing is tight, tell us your deadline—we’ll confirm what’s feasible immediately.

Dates (or a date range), city/region preferences, traveler profile (couple/family/group), pacing, hotel level, key interests, and any must-haves. A budget frame is helpful so we can meet your client’s standards from the first draft.

Yes. We can structure commissionable pricing and align with your preferred commercial model. We aim for transparent quotes and clean paperwork so you can present confidently to your client.

Yes—rail routing is one of our core strengths. We design routes that make sense in real time (connections, luggage, seasonality, and pacing) and can integrate panoramic trains and scenic segments without turning travel days into endurance tests.

Yes. We support ski programs across key alpine regions, including transfers, equipment logistics, ski passes (where applicable), instructors/guides, and winter-appropriate timing. Our priority is frictionless operations—especially in peak weeks.

Yes. For services operated by CINQ, we provide concierge-style on-trip support throughout the journey—coordination, real-time assistance, and calm problem-solving when plans change. Our goal is to keep the traveler experience smooth and keep you confidently client-facing.

Yes. Only for complete itineraries managed by CINQ. We handle restaurant recommendations and reservations in line with the routing, pacing, and hotel program, so dining supports the trip rather than becoming a separate, disconnected workflow.

We operate with clear escalation paths and fast communication. When availability shifts or plans move, we act quickly and practically—offering realistic alternatives, re-confirming logistics, and keeping messaging clean so you’re never stuck translating chaos to your client.

CINQ is an independent brand focused exclusively on France and Switzerland with its own positioning and communication. In the initial phase, our operations and back-office are supported by the proven infrastructure of 5 Rives—so agencies benefit from continuity, optimized fixed costs, and service standards already tested in the LATAM market.